Florida Department of Children and Families

For Customer Call Center

• Ph: 850-300-4323
• Florida Relay 711
• TTY: 1-800-955-8771
• Mailing Address:
  • Access Central Mail Center
    • P.O. Box 1770, Ocala, Florida 34478-1770

Services include:

• A Pathway to Prosperity
  • https://www.myflfamilies.com/APathwaytoProsperity/
• Abuse Hotline
  • https://www.myflfamilies.com/service-programs/abuse-hotline/
• Adult Protective Services
  • https://www.myflfamilies.com/service-programs/adult-protective-services/
• Background Screening
  • https://www.myflfamilies.com/service-programs/background-screening/
• Child Welfare
  • Adoption
    • http://www.adoptflorida.org/
  • Becoming a Foster Parent
    • https://www.myflfamilies.com/service-programs/foster-care/
  • Child Care
    • https://www.myflfamilies.com/service-programs/child-care/
  • Children’s Legal Services
    • https://www.myflfamilies.com/service-programs/childrens-legal-services/
  • Community-Based Care
    • https://www.myflfamilies.com/service-programs/community-based-care/
  • Family Safety
    • https://www.myflfamilies.com/service-programs/child-welfare/
  • Interstate Compact for the Placement of Children
    • https://www.myflfamilies.com/service-programs/icpc/
  • Youth & Young Adults
    • https://www.myflfamilies.com/service-programs/child-welfare/youth/
• Domestic Violence
• Economic Self-Sufficiency (ACCESS)
  • Economic Self-Sufficiency
    • https://www.myflfamilies.com/service-programs/access/
  • Homelessness
    • https://www.myflfamilies.com/service-programs/homelessness/
  • Public Benefits Integrity
    • https://www.myflfamilies.com/service-programs/public-benefits-integrity/
  • Refugee Services
    • https://www.myflfamilies.com/service-programs/refugee-services/
• First Responder Resiliency
  • https://www.myflfamilies.com/FirstResponderResiliency/
• Human Trafficking
  • https://www.myflfamilies.com/service-programs/human-trafficking/
• Individual with a Disability
  • https://www.myflfamilies.com/service-programs/individual-with-disability/
• LEP Services
  • https://www.myflfamilies.com/service-programs/individual-with-disability/lep.shtml
• Substance Abuse or Mental Health
  • https://www.myflfamilies.com/service-programs/samh/